Job?responsibilities:1.??Responsible?for?the?management?of?HK?team?and?strengthen?internal?coordination.?2.??Follow?up?orders,?payment,?assist?team?members?in?handling?abnormal?situations.?3.??Responsible?for?customer?data?statistics,?collect?customer?information;?4.??Follow?up?customer?after?sale,?improve?customer?satisfaction;?5.??Communicate?and?coordinate?with?the?sales?department,?finance?department,?shipping?department?and?customers?to?establish?a?good?customer?service?platform.?6.??The?related?tasks?arranged?by?leaders.??QUALIFICATIONS1.??College?degree?or?above.2.??At?least?5?years'?relevant?work?experience?for?factory?as?well?as?3?years’?management?experience.3.??Fluent?in??oral?English?and?Cantonese.4.??KPI?monitor?and?achievement5.??Keep?optimize?working?flow?process,?especially?focus?on?improve?the?service?process?and?efficiency?so?as?to?ensure?the?customer?satisfaction??6.??Knowledge?on?Customer?service?quality?standards7.??Well?organized?when?working?under?pressure8.??Responsible,?action?oriented,?drive?for?results9.??Team?player-working?together?with?others?in?the?business?unit?to?achieve?results,?fosters?teamwork10.??Self-motivated,?independent,?good?interpersonal?skill?and?work?under?pressure.
