??Lead?and?deliver?a??range?of?projects?within?the?IT?Program?of?Work?ensuring?that?business?benefits??are?realized?and?that?solutions?are?informed?by?industry?and?technology??improvements.
????This?position?will?be?part?of?Group?IT?Global?Network?team?and?IRT(Integrated??Run?Team)?to?support?and?manage?all?IT?infrastructure?related?work?and?responsibilities??for?VN?office,?together?with?Global?Infra?team?in?APAC?region.
????Support?Global?Infra?APAC?leader?to?manage?and?support?IT?budget,?procurement??and?local?HR/FIN/Admin?related?matters.
????Manage?and?support?local??security?audit?and?risk/compliance?requirements.
????Manage?local?IT?vendors,?together?with?APAC?GI?team.
????Ensure?the?continued?availability?of?IT?services?to?expected?service?and??security?levels?(develop?and?architect?business?continuity,?disaster?recovery,??backup?and?recovery?solutions?and?plans).
??????Minimize?business??disruption?through?technical?supervision?of?the?IT?platforms?including?the??monitoring?and?proactive?management?of?events?and?maintenance?activities,??problem?identification?and?resolution.
??????Lead?and?manage?the?development,??implementation?and?promotion?of?IT?standards,?policies?and?processes?aligning??to?ITIL?standards?and?service?management?practices.
Job?Requirement
??2+?years’?experience?in?the?operation?and?support??of?enterprise?applications,?service?management?and?IT?operations.
????Solid?technical?experience?and?skills?in?IT/Network?infrastructure,?with?CCNA??certification.
??????Strong?communication??skills?in?English?and?local?language?that?enable?you?to?build?and?manage??relationships?with?internal?and?external?stakeholders.
??????Manage?conflict?and??negotiates?outcomes?without?compromising?relationships.
??????Ability?to?manage??risk?and?return?in?a?commercial?environment.
??????Excellent??troubleshooting?and?problem?resolution?skills.
??????Developed?project??management?skills.
??????Sound?influencing,??negotiation?and?communication?skills.
