郵輪免稅店調度員?負責協助管理郵輪上銷售人員的上下船安排，與船東、代理公司溝通處理事務，數據分析等，駐點于公司上海分部辦公。
Job?Description:
1.?Respond?timely?and?professionally?to?a?high?volume?of?retail?customer?requests?received?through?email,?telephone,?or?in?person.
2.?Open?parcels?containing?high?value?merchandise,?perform?Quality?Assurance?item?check,?process?Refund?or?Repair?high?value?inventory?transactions,?and?disposition?merchandise?in?accordance?with?company?guidelines.
3.?Communicate?with?cruise?line?partners,?multiple?internal?departments,?vendors,?and?customers,?to?expedite?resolution?to?customer?purchase?issues.
4.?Process?Returns?to?Vendor?or?to?customer?and?all?documentation?associated.
5.?Issue?Certificates?of?Authenticity,?maintain?various?department?tracking?tools?and?provide?customers?with?Returns?status?through?use?of?department?application?tools,?Navision?and?Excel.
6.?Responsible?for?receiving,?shipping,?and?inventory?integrity?of?high?value?inventory?within?the?department.
7.?Any?other?duties?you?may?be?instructed?to?carry?out?by?the?board?of?directors?from?time?to?tome?that?are?reasonable?within?the?scope?of?your?job?position?and?work?capabilities.
You?acknowledge?and?agree?that?to?the?extent?permitted?by?law,?adjustments?or?modifications?in?your?job?duties?may?occur?in?accordance?with?the?company’s?business?needs.
要求：
1、學歷：本科，英語流利，精通EXCEL、WORD、PPT微軟辦公軟件。
2、學歷能力強，極好的人際交流技能，能夠自主處理多項任務。
3、思維靈活。
