CUSTOMER?MANAGEMENT
1.
??????To?be?quick?respond?to?any?customer?enquiry,?request?&??compliant.
2.
??????To?manage?customer?feedback?and?to?take?corresponding?actions.?
3.
??????To?ensure?that?new?information?given?by?customers?or?LS?are??acknowledged?and?implemented?
4.
??????To?establish?strong?communication?links?with?these?customers?
5.
??????To?report?the?customer?feedback?and?comment?on?product?to?LS?HQ.?
DAILY?OPERATION?&?TEAM?MANAGEMENT
1.
??????According?to?LS?HQ?instructions?to?distribution?the?latest?client??and?LS?quality?standards?to?the?team?and?to?take?action??in?a?planned?and??strategic?way?
2.
??????To?recruit,?induct,?train?up?and?evaluate?QA?team.?
3.
??????To?be?team?leader,?to?manage?daily?operation?in?QA?team.?Hold??regularly?meetings?with?QA?team?and?to?set?up?work?priority.??
4.
??????Strategic?planning?of?QA?resources?in?multi-CO
5.
??????To?take?the?lead?on?solving?production?and?quality?problem?in?QA??team.
6.
??????To?manage?all?type?of?QA?team?issued?out?findings?and?results,?
7.
??????To?monitor?factory?operation?status?and?the?performance;?and?to??assess?the?effectiveness?of?current?factory?evaluation?procedure?and?CAP??effectiveness.??
8.
??????To?manage?the?internal?and?external?meetings?and?to?assess?the??effectiveness.
9.
??????To?identify?&?to?review?the?potential?problem?areas?of?the??product?before?production?startup?and?offer?solutions?pro-actively
10.
??????To?monitor?team's?compliance?to?the?production?process?disciplines??and?quality?standards.?
11.
??????To?handle?factory?QA?audit?and?factory?evaluation?works.
12.
??????To?ensure?QA?team?feed?information?on?factory?to?TDC?team?and?link??to?TDC?team?allows?information?critical?to?production,?to?flow?to?the?QA?team
13.
??????To?Guide?and?instruct?business?unit?teams,?so?they?understand?and??comply?with?all?customer?technical?requirements?and?feed?correct?information??into?QA?and?factory?
14.
??????To?perform?other?duties?as?assigned?by?LS?HQ.
Job?Requirements:
??Education?Level:?College?or?university?graduated.
Years?of?Experience:?over?10?years?experiences?in?Manufacturing?Industry?or?Buying/Trading?office?on?garment?fields?for?US/EU/CN?Market，with?5?years?or?above?as?production?and?quality?management?role.?,?minimum?3-5?years’?experience?working?in?a?QA/QC.
Good?knowledge?of?ISO9000/ISO14000/AQL2.5/4.
Language?Skills:?Good?on?written?English,?Intermediate?level?of?oral?English.
Computer?Skills:?Able?to?use?Microsoft?Office?Software?(Word,?Excel,?etc)?professionally.
Travel?Requirements:?Frequently
Knowledge?of?apparel?construction?and?fabrications?of?different?fashion?categories?
?High?level?of?attention?to?detail?and?the?ability?to?identify?apparel?and?non-apparel?flaws?
Hands-on?approach?at?restoring?merchandise?quickly?and?effectively?
?Strong?communications,?prioritizing,?and?organizational?skills?
?Ability?to?take?ownership?of?assigned?tasks?and?meet?responsibilities?without?supervision?
Ability?to?work?successfully?with?any?personality?type?and?be?a?team?player?
?Sense?of?urgency?and?ability?to?maintain?performance?quality?under?pressure
??????????????????????????
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